Commportal Instructions
CommPortal 9.4 Update Conference Call Bridge Voicemail Instructions Call Feature Instructions Music On Hold Instructions Premium Attendant Instructions
What are my taxes and fees?
Federal and state taxes and fees are mandated by law and will be applied to your monthly bill. To find out more about your federal…
What about my discounts and promotions?
Recurring and one-time credits: One time credits will not be prorated on your monthly bill Recurring credits will be prorated on your monthly bill
What about my activation fees?
All applicable one-time activation fees, setup fees, and one-time charges specified in your contract will be present on your first bill. Please refer to your…
What is my monthly cycle date?
Your monthly cycle date will either be the 1st of the month or the 16th of the month. You will be assigned to the next…
What will my first bill look like?
Your first bill payment includes: A prorated amount from your activation date until your monthly cycle date. A charge for the next month of service.…
How does proration work?
Utility Telecom prorates from the date of installation until the end of the current billing cycle. For example, if your installation date was April 20th…
What to expect on your first bill?
Your first bill will include all prorated fees from the date of installation, as well as your monthly rate for your upcoming billing period. For…
How do I download MaX UC on my desktop?
Watch this simple video tutorial on how to download MaX UC for desktop below.
How do I use the MaX Meeting feature on my MaX UC application?
For a step-by-step walkthrough on how to use Accession Meeting follow the easy quick start guide here.